Support

You can set how frequently Mickey scans the marketplaces — from once a card shows up, to daily, to less frequently. Just keep in mind that more frequent checks may use more battery or data.

The more specific, the better. Include the player, year, set, variation/parallel, and grade (e.g., “2020 Prizm Justin Herbert Silver PSA 10”). This helps Mickey filter out noise and only alert you when the right card shows up.

There could be a few reasons:

• The listing may not have matched the exact search terms you entered
• Mickey may not be set to scan that site
• Your scan frequency might be set too low

Try adjusting your card details or scan settings. If it still seems off, reach out — we’ll help you fine-tune it.

Yes — Mickey is a subscription-based app. Your plan gives you full access to tracking features, real-time alerts, and customizable monitoring for your watchlist.

You can choose between a weekly or monthly subscription. Payments are handled securely through the App Store, and your plan will auto-renew unless you cancel.

Absolutely. You can manage or cancel your subscription directly through your device’s App Store settings. Once canceled, you’ll still have access until the end of your billing period.

Yes — deleting the app doesn’t cancel your subscription. You’ll need to cancel through your App Store account to stop future charges.

First, double-check that your card details and site selections are set up properly. Then make sure notifications are enabled in your phone settings. Still stuck? Reach out to our support team — we’ve got your back.